My first week at United Way of Wayne & Holmes

Jesse Pertee • March 21, 2023

New Beginnings...

Beginning a new job can be a stressful situation, especially when it is in a new community. However, that first week can tell you much about the organization’s mission and culture. I have heard from many people that the best way to tell an organization’s culture is to observe its employees on Monday morning.

My first day at The United Way of Wayne and Holmes County was a great example of Monday morning culture. I walked up to the door ten minutes early and was greeted by the CEO, who pulled into the parking lot simultaneously. I was greeted by a hardy good morning, and the first thing I notice is a welcome sign posted on the door with my name on it. Then, thinking it was very thoughtful, I heard someone say, “hey, Siri! play celebration.” Not sure what I got myself into, I walked into the community area, and my coworkers were dancing, saying good morning, and welcoming me with huge smiles. What a fantastic first impression! In all my years of working, I have never been greeted and made to feel so at home as I was at that moment.

First impressions are lasting; I doubt I will ever forget that first day. We spent part of the morning chatting and getting to know one another before the real work began. I was handed a binder with a calendar of my first three weeks and every day laid out and planned. It was a huge comfort knowing that I had an agenda and knew precisely where and what I was supposed to do.

The next three days were the same. I was part of the team from the onset. I have had an opportunity to attend several lunches in the area with local civic groups and meet many of our constituents and board members. I have also had the chance to begin paving my road and looking into alternative ways to improve some processes. It is very liberating to be given the freedom to express yourself and contribute in the best way possible while having the support and guidance of experience.

Of course, every first week would not be complete without some unexpected calamity. On my third day on the job, I started to feel ill. As the day progressed, it increasingly got worse. Like most people, the last thing I wanted to do was call off sick on my first week at work. During a meeting, I was told I should go home. If we learned anything from COVID, it was not to be tough and stay sick at work.

I finished the rest of the week working from home. My constant contact with my new coworkers put my mind at ease about my condition and if I had any needs. I was taken aback by the amount of genuine concern for my well-being.

I have seen many places that like to trumpet their unique culture or talk about how great a place they are to work. In my experience, only some live up to their self-imposed standards. It is often just words on paper to check off another box. My experience at UWWH has taught me that they not only talk but also walk the walk.

I am incredibly excited to continue my journey with the organization and grow both personally and professionally. If you are looking for an organization to support that is completely aligned with its mission, focused, positive, and authentic, look into ways to help UWWH. #culture #powerofmoments


By Katie Koglman September 9, 2025
Answering the Call: Childcare Solutions for Working Families in Holmes County Imagine being a working parent in Holmes County with no safe, reliable place for your child before or after school. No before- or after-school care options at all. Just a desperate patchwork of relatives, friends, or the rare in-home provider, if you can find one. At United Way Wayne and Holmes Counties , we know community needs don’t get solved overnight. Every solution requires two things: A champion – someone to lead the work. Funding – because even the best solutions cost money. Sometimes the same organization fills both roles. More often, it takes years of partnerships and persistence. The Childcare Challenge When I joined United Way in late 2018, one need rose to the surface quickly: childcare. Both Wayne and Holmes Counties face challenges, but Holmes County was especially hard hit. In 2019, the Holmes Center for the Arts stepped up as a champion and launched before- and after-school programs at Millersburg and Killbuck Elementary Schools. Families finally had an option—until COVID disrupted everything and the program faded away. Still, the calls from parents didn’t stop. Families were desperate, not just for childcare, but for affordable childcare. A Champion Steps Forward In early 2025, a group of concerned citizens rallied around this crisis. That’s when the YMCA of Wayne County stepped forward to become our champion- utilizing a group of concerned and caring community members as an advisory board. And it was the right move. The YMCA of Wayne County has decades of experience, trained staff, and a proven track record in childcare. They know how to provide safe, credentialed before- and after-school care programs. Parents can focus on work knowing their kids are cared for. But the second question remained: who will pay for it? The Reality of Family Budgets Some might say, “Parents should just pay for childcare.” But let’s look at the numbers. A survival budget for a family of five (two adults, two school-aged children, one infant) earning $70,000 per year looks like this: Household income: $70,000 Basic survival expenses: $87,600 Budget gap: -$17,600 And that’s just for bare-bones needs like housing, food, transportation, and childcare. It doesn’t even include clothes, school supplies, internet access, or extracurricular activities. Families are working hard, but the math simply doesn’t add up. Side note: Who is Alice? Why does this reference an ALICE Household or ALICE Budget ? Our Role – We Help That’s where United Way Wayne and Holmes Counties steps in. We work alongside the YMCA of Wayne County to provide childcare scholarships for families who are working but earning too much to qualify for government aid—and not nearly enough to make ends meet. In August, our Board of Directors approved a $24,000 grant to the YMCA of Wayne County to launch affordable before- and after-school care in Millersburg. Thanks to this support, parents won’t have to choose between childcare and food. But here’s the truth: $24,000 doesn’t last long. The need is bigger than one grant. You Can Help too… Every child deserves a safe place to learn and grow, and every parent deserves the peace of mind that their kids are cared for. You can be part of the solution. Donate: Text WeHelp to 44-321 or CLICK HERE to support families in our community. Get Involved: Interested in shaping the future of childcare locally? Contact ashley@uwwh.org to join the advisory committee. Together, we can answer both questions: Who will be the champion? Who will pay for it? With your support, the answer is all of us.
By Katie Koglman August 22, 2025
If you know me, you know I love my Coke Zero. Every day, like clockwork, I stop at the local gas station to fill my jumbo cup with ice and fizzy joy. It’s a small routine, but one that I look forward to. Last week, as I stepped up to the counter, I noticed the young woman working that morning was gently rubbing her temples, clearly in pain. I paused and asked, “Are you okay?” Her eyes welled up a little as she explained that she had a broken tooth. The pain was constant, and she didn’t have the money to see a dentist. My heart ached for her. I asked if she had transportation, and when she said yes, I told her about the Viola Startzman Clinic in Wooster — a place that offers affordable dental care for people just like her. She blinked in surprise. She had no idea it even existed. I scribbled down the phone number and urged her to call right away. She held the paper like it was gold. Then she looked at me and said, “You’re a Godsend.” As I walked back to my car, I thought about how it only took a minute — one question, one small effort — to change someone’s day, maybe even their life. There were other people in that store. They hadn’t noticed. But I did. And I’m so glad I did. We live in a community rich with resources. But the truth is, people in pain don’t always know where to turn. Sometimes, all they need is a little nudge in the right direction. A moment of kindness. A reminder that someone sees them. This young woman is doing her best, working hard, and showing up every day — even through the pain. She deserved help. And I’m thankful I could offer it. If you ever meet someone who’s struggling, don’t hesitate. Let them know about 2-1-1 — our local, 24/7 resource hotline. One simple call to (330) 263-6363 connects them to a live operator who can guide them toward the help they need. Because kindness costs nothing, but it can mean everything. And here’s the beautiful part — donations made to United Way of Wayne and Holmes Counties help make all of this possible. Your support funds the Viola Startzman Dental Clinic, the 2-1-1 resource hotline, and so many other programs that offer real help to real people. When you give, you’re not just donating — you’re changing lives.
By Ashley Hershberget August 19, 2025
Crayons, Compassion & Community: My First Month at United Way
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