An Intern’s First Week at United Way

Alexa Carlozzi • June 1, 2022

An Intern’s First Week at United Way

          When I began my first week as a Social Justice intern, I faced many unknowns. I knew the general goals of my eight weeks at United Way, I had met two of the four employees in my interview, and I knew a person I had never met before was picking me up in the morning. So, at exactly 7:50AM on Monday, with my lunchbox in hand, I left the residential hall, entered Kayley’s truck, and began my first week at United Way of Wayne and Holmes.

 

           As I walked into the office, dampened by a cold rain, I was immediately enveloped in warmth. Within the light blue walls, three women introduced themselves to me with a smile and I gradually felt more comfortable in the new space. After learning how to operate the coffee machine and where to keep my belongings, I was invited to a “welcome brunch.” Over omelets and coffee, I learned more about the organization and the four women who would serve as my supervisors and mentors for the next eight weeks. With a full stomach, I spent the rest of the day touring the office, cleaning eight hundred ducks from the previous day’s Duck Derby, and being part of my first Facebook live.

           

           My second and third day was an opportunity for me to feel the sunshine on my face, have dirt under my feet (or rather, turf), and meet the community United Way serves. Helping with the “Reading Under the Lights” events brought me face-to-face with people in the community that I would never meet otherwise. As a College of Wooster student, campus is a little “bubble,” with just an occasional visit downtown and uptown on the weekends. While floating around in my little bubble, I often miss the outside community, especially the K-12 students. Seeing their smiling faces while they choose their books and hearing their laughter as they meet a “Pete the Cat” mascot made the sweat on my brow and the soreness in my feet all worth it. I saw parents, who usually pass by in their cars on Beall Avenue on their way to work, sitting with their children to read as a family. The community who seems so far away sometimes was right there, asking me questions and saying hello, and I felt connected to them in a whole new way.

 

           My interactions with the community did not end with the “Reading Under the Lights” events. I was fortunate enough to attend an Extreme Weather Shelter meeting with my supervisor, located at the Salvation Army. In this meeting, I was able to see the background planning and logistics of running the shelter, such as how many cots can fit in the space or how to find storage solutions. A day later, I helped with United Way’s Annual Meeting, where I met almost one hundred of their partners and donors. As I sat over a nice meal, overlooking the long tables of people chattering, I realized that in my first week at United Way, I saw all of the essential components of a non-profit. Helping a community isn’t just sitting in an office, going to meetings, or even, being face-to-face with the community. Rather, it is the wonderful combination of all those things. Without sitting in front of a computer for hours, making dozens of calls, and writing email after email, organizations cannot operate. But, without making real-life connections with those in the community, one can often lose focus and the drive to do what is needed. The balance is necessary, and it is impossible to function without it.

           

            And that is what I learned in my first week as an intern at United Way.



- Alexa Carlozzi

       


By Katie Koglman September 9, 2025
Answering the Call: Childcare Solutions for Working Families in Holmes County Imagine being a working parent in Holmes County with no safe, reliable place for your child before or after school. No before- or after-school care options at all. Just a desperate patchwork of relatives, friends, or the rare in-home provider, if you can find one. At United Way Wayne and Holmes Counties , we know community needs don’t get solved overnight. Every solution requires two things: A champion – someone to lead the work. Funding – because even the best solutions cost money. Sometimes the same organization fills both roles. More often, it takes years of partnerships and persistence. The Childcare Challenge When I joined United Way in late 2018, one need rose to the surface quickly: childcare. Both Wayne and Holmes Counties face challenges, but Holmes County was especially hard hit. In 2019, the Holmes Center for the Arts stepped up as a champion and launched before- and after-school programs at Millersburg and Killbuck Elementary Schools. Families finally had an option—until COVID disrupted everything and the program faded away. Still, the calls from parents didn’t stop. Families were desperate, not just for childcare, but for affordable childcare. A Champion Steps Forward In early 2025, a group of concerned citizens rallied around this crisis. That’s when the YMCA of Wayne County stepped forward to become our champion- utilizing a group of concerned and caring community members as an advisory board. And it was the right move. The YMCA of Wayne County has decades of experience, trained staff, and a proven track record in childcare. They know how to provide safe, credentialed before- and after-school care programs. Parents can focus on work knowing their kids are cared for. But the second question remained: who will pay for it? The Reality of Family Budgets Some might say, “Parents should just pay for childcare.” But let’s look at the numbers. A survival budget for a family of five (two adults, two school-aged children, one infant) earning $70,000 per year looks like this: Household income: $70,000 Basic survival expenses: $87,600 Budget gap: -$17,600 And that’s just for bare-bones needs like housing, food, transportation, and childcare. It doesn’t even include clothes, school supplies, internet access, or extracurricular activities. Families are working hard, but the math simply doesn’t add up. Side note: Who is Alice? Why does this reference an ALICE Household or ALICE Budget ? Our Role – We Help That’s where United Way Wayne and Holmes Counties steps in. We work alongside the YMCA of Wayne County to provide childcare scholarships for families who are working but earning too much to qualify for government aid—and not nearly enough to make ends meet. In August, our Board of Directors approved a $24,000 grant to the YMCA of Wayne County to launch affordable before- and after-school care in Millersburg. Thanks to this support, parents won’t have to choose between childcare and food. But here’s the truth: $24,000 doesn’t last long. The need is bigger than one grant. You Can Help too… Every child deserves a safe place to learn and grow, and every parent deserves the peace of mind that their kids are cared for. You can be part of the solution. Donate: Text WeHelp to 44-321 or CLICK HERE to support families in our community. Get Involved: Interested in shaping the future of childcare locally? Contact ashley@uwwh.org to join the advisory committee. Together, we can answer both questions: Who will be the champion? Who will pay for it? With your support, the answer is all of us.
By Katie Koglman August 22, 2025
If you know me, you know I love my Coke Zero. Every day, like clockwork, I stop at the local gas station to fill my jumbo cup with ice and fizzy joy. It’s a small routine, but one that I look forward to. Last week, as I stepped up to the counter, I noticed the young woman working that morning was gently rubbing her temples, clearly in pain. I paused and asked, “Are you okay?” Her eyes welled up a little as she explained that she had a broken tooth. The pain was constant, and she didn’t have the money to see a dentist. My heart ached for her. I asked if she had transportation, and when she said yes, I told her about the Viola Startzman Clinic in Wooster — a place that offers affordable dental care for people just like her. She blinked in surprise. She had no idea it even existed. I scribbled down the phone number and urged her to call right away. She held the paper like it was gold. Then she looked at me and said, “You’re a Godsend.” As I walked back to my car, I thought about how it only took a minute — one question, one small effort — to change someone’s day, maybe even their life. There were other people in that store. They hadn’t noticed. But I did. And I’m so glad I did. We live in a community rich with resources. But the truth is, people in pain don’t always know where to turn. Sometimes, all they need is a little nudge in the right direction. A moment of kindness. A reminder that someone sees them. This young woman is doing her best, working hard, and showing up every day — even through the pain. She deserved help. And I’m thankful I could offer it. If you ever meet someone who’s struggling, don’t hesitate. Let them know about 2-1-1 — our local, 24/7 resource hotline. One simple call to (330) 263-6363 connects them to a live operator who can guide them toward the help they need. Because kindness costs nothing, but it can mean everything. And here’s the beautiful part — donations made to United Way of Wayne and Holmes Counties help make all of this possible. Your support funds the Viola Startzman Dental Clinic, the 2-1-1 resource hotline, and so many other programs that offer real help to real people. When you give, you’re not just donating — you’re changing lives.
By Ashley Hershberget August 19, 2025
Crayons, Compassion & Community: My First Month at United Way
Show More