Linda was a young mom who was sent to us from the Wooster Community Hospital ER. She had gone there to get food for her 11 month old baby who was obviously dehydrated and malnourished. The hospital provided basic care and referred her to us for further assistance. She walked across the street and came into our lobby. She was exhausted, hungry, not feeling well, and worried about where she was going to go for the night. Our team immediately rallied around her. Both Linda and her baby received full medical evaluations. During these exams, we discovered Linda was pregnant, homeless, and had suffered from domestic violence and run away from her home 500 miles away to feel safe. She and her baby had no insurance, no money, no food, and nowhere to go. Our case manager worked with Job and Family Services and enrolled her for presumptive (emergency) Medicaid. We worked with the Salvation Army to get her into a family unit in the shelter, and we were able to secure a hotel room for three nights while she waited to get in. We were able to pull in community partners and, together, gave her food, diapers, and supplies for her baby, a pack and play, clothes and medications. We connected her with an obstetrician for prenatal care, and OneEighty for domestic violence services. Linda and her baby are now familiar faces in the clinic as we continue to provide care and coordinate wrap around services for them.

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